Privacy Policy

🌿 Soul Notes Digital — Privacy Policy

Effective Date: October 11, 2025
Business Name: Soul Notes Digital
Owner: Individual Proprietor
Email: hello@soulnotesdigital.com
Location: San Bernardino County, California, USA

Your privacy is very important to Soul Notes Digital. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase digital products. By using this site or making a purchase, you agree to the terms below.

1. Information We Collect

We collect only the information necessary to process your order, deliver your digital products, and communicate with you.

This may include:

  • Name and Email Address – collected during checkout or newsletter sign-up.

  • Billing Information – collected securely by our payment processor (we do not store your full credit card information).

  • Purchase Details – products purchased, date, and order history.

  • Technical Data – such as your browser type, device, and IP address (for analytics and security).

We do not intentionally collect information from anyone under 18 years of age.

2. How We Use Your Information

Your personal information is used only for legitimate business purposes, such as:

  • Processing and delivering your orders.

  • Sending you confirmation or download emails.

  • Providing customer support.

  • Sending updates or marketing emails (only if you opt in).

  • Improving our website and offerings through basic analytics.

We will never sell, rent, or trade your personal information to others.

3. How We Store and Protect Your Information

Your data is stored securely using Systeme.io’s protected servers and payment processors. We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure.

However, please understand that no online system is 100% secure, and you share information at your own risk.

If you believe your information has been compromised, please contact us immediately at hello@soulnotesdigital.com.

4. Sharing Information with Third Parties

We share information only when necessary to complete your transaction or operate our website, including:

  • Systeme.io – our e-commerce and email delivery platform.

  • Payment Processors (such as Stripe or PayPal) – for secure payment processing.

  • Analytics Providers – to understand how visitors use our website (e.g., Google Analytics).

Each of these third parties has its own privacy and data protection policies. We recommend reviewing their policies for additional details.

5. Cookies and Tracking Technologies

Like most websites, we use cookies to enhance your browsing experience. Cookies help us:

  • Keep items in your cart.

  • Understand how visitors use our site.

  • Improve performance and personalization.

You can choose to disable cookies in your browser settings, but some parts of the site may not function properly.

6. Email Communications

When you sign up for our newsletter, free downloads, or make a purchase, you may receive emails from us about new products, updates, or offers.

You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

We comply with the CAN-SPAM Act and ensure all email communications are clear, respectful, and optional.

7. Your Privacy Rights (California & Global)

If you live in California, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to:

  • Request access to the personal information we have about you.

  • Request correction or deletion of your personal data.

  • Opt out of having your data sold (we do not sell personal data).

If you are in the European Union (EU), you also have rights under the GDPR, including the right to access, rectify, or erase your data.

To exercise your privacy rights, email us at hello@soulnotesdigital.com with the subject line “Privacy Request.”

8. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill your purchase or subscription,

  • Meet legal or tax obligations, or

  • Maintain accurate business records.

When your data is no longer needed, it will be securely deleted.

9. Links to Other Websites

Our website may include links to third-party sites (for example, payment processors, affiliate links, or partner resources). We are not responsible for the content or privacy practices of those websites. Please review their privacy policies before providing personal information.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, the law, or platform providers.
When we make significant changes, we’ll update the effective date at the top of this page.

Continued use of our website after changes are posted means you accept the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

📧 hello@soulnotesdigital.com
📍 San Bernardino County, California, USA

Thank you for trusting Soul Notes Digital. We’re honored to be part of your emotional wellness and personal growth journey.